Q: Do you provide delivery to Northern Ireland?
A: We do not ship to Northern Ireland. Our delivery services are currently restricted to specified regions, and Northern Ireland is not one of them. We apologise for any trouble this may create and thank you for your patience.
If you have any more questions or require assistance with your order, please contact our customer service team. We’ll be pleased to assist you with any further questions you may have.
Q: What kinds of dining tables does Gottables.com have?
A: At Gottables.com we offer a wide variety of dining tables, including traditional wooden tables, modern glass and metal tables, and rustic farmhouse tables.
Q: Can I customize the size or finish of a dining table on Gottables.com?
A: We provide a variety of sizes and finishes for some of our dining tables, but not all of them. Reach out to us for specific requests, and we will strive to accommodate you.
Q: How do I know if a dining table will fit in my space?
A: We provide detailed dimensions for all of our dining tables on the product pages, enabling you to measure and guarantee a proper fit in your space.
Q: Can I see the dining tables in person before purchasing?
A: Unfortunately, customers cannot view our products in a physical showroom. But, we provide detailed product images and descriptions of our dining tables to assist them in making an informed decision.
Q: Do you offer financing options for dining tables?
A: Gottables.com provide financing options through a third-party provider and stand ready to offer more information if you reach out to us.
Q: What is your return policy?
A: Our return policy for goods purchased from Gottables.com is as follows: Within 10 days of delivery, you may return them for a full refund or exchange, provided they are in their original packaging and have not been used. Moreover, if the product is damaged upon delivery, we will happily send a replacement at no extra cost to you. However, if you refuse delivery or it cannot be completed due to unsuccessful delivery attempts, the cost of the product will be refunded, but the original delivery and handling charges will still remain.
Q: What if I find a production fault with my product?
A: We offer full reimbursement for production faults that prevent prompt resolution of customer dissatisfaction with replacement parts.
Q: Can I return a product that was part of a bundle deal or special offer?
A: Return entire bundle/offer to get full refund on bundle/offer product.
Q: Can I return a customized or altered product?
A: We retain the authority to decline any returns that fail to fulfill the aforementioned criteria or if the product has undergone customization or modification.
Q: Who pays for return shipping?
A: All return shipping costs are the responsibility of the customer. We recommend using a tracked and insured shipping method for your protection.
Q: Does your return policy affect my statutory rights?
A: Our return policy does not affect the customer’s statutory rights.